Privacy Policy

This policy explains what data we collect and how we use it to provide safe learning experiences for children.

Effective date: January 13, 2026

Scope and Audience

This policy applies to our educational services designed for families. Parents and guardians are the primary account holders and decision-makers. We explain how we handle data for both parents and children in clear, parent-first language.

Information We Collect

• Parent account details: name, email, and preferences.
• Child learning profile: age range and progress records.
• Technical data: pages viewed, device type, and cookies for essential functions.

Details for Parents

• Account data: full name, contact email, settings, consent choices.
• Billing context: plan type and status (we do not store full payment card numbers on our servers).

Details for Children

• Profile data: child’s first name or nickname, age range (not exact birthdate), and course enrollments.
• Learning activity: lesson completion, quiz results, time on tasks, and achievement badges.
• Safety: we do not allow public sharing of personal information by children within the platform.

How We Use Information

• To deliver courses, track progress, and personalize learning.
• To improve curriculum quality and platform performance.
• To communicate updates, with opt-out at any time.

Legal Bases (where applicable)

• Performance of a contract: providing and supporting your subscription.
• Legitimate interests: platform safety, fraud prevention, and service improvement.
• Consent: sending optional tips and product news; enabling non-essential cookies.
• Compliance with law: honoring verified parental requests and retention duties.

Parental Consent and Controls

A parent or legal guardian must create the family account, manage child profiles, and set sharing preferences. We rely on parental consent for processing child-related data and provide tools to review, export, or delete child data.

Your Choices

Parents can request access, correction, or deletion of personal data. Contact us at [email protected]. Our support line is +1 202 555 0194.

Rights by Region

• US (including COPPA considerations): parental consent and control for users under 13.
• EEA/UK (GDPR): rights of access, rectification, erasure, restriction, objection, and portability.
• California (CPRA): right to know, delete, correct, and limit sensitive data uses.

Data Security

We use industry-standard safeguards and limit access to authorized staff. We do not sell personal data.

Security Measures

• Encryption in transit using TLS.
• Role-based access controls and audit logging for administrative actions.
• Backups and disaster recovery testing.

Cookies and Tracking

We use essential cookies for secure sign-in and course delivery. Non-essential analytics cookies are optional and only set with your consent. You can adjust your cookie preferences at any time using the controls presented in the interface.

Types of Cookies

• Strictly necessary: session management, security, load balancing.
• Performance/analytics (optional): aggregated usage metrics to improve lessons.

Retention

We retain data for the duration of your subscription and for a reasonable period to comply with legal obligations or resolve disputes. When data is no longer needed, we anonymize or securely delete it.

Sharing and Processors

We may share limited data with service providers who help deliver our services (for example, hosting and email delivery) under data processing agreements. We prohibit processors from using personal data for their own purposes.

International Transfers

Where data is transferred across borders, we use recognized safeguards, such as Standard Contractual Clauses, and assess local laws to protect your information.

Children’s Privacy

We design experiences to minimize data and protect children online. Children do not create accounts independently. Any optional public features are disabled by default for child profiles.

Changes to This Policy

We may update this policy to reflect product changes or legal requirements. We will notify parents of material changes and indicate the latest effective date at the top of this page.

Contact

Email: [email protected]

Phone: +1 202 555 0194

We aim to respond to privacy inquiries within 72 hours.